There are many definitions of this Business Management Tool. One of the most clear, simple and practical, is exposed by the Peruvian expert Ben Schneider in his Outsourcing book, where is defined as “the delegation of all, or part of, an internal process to a specialist”
(es)Existen innumerables definiciones de esta herramienta de gestión empresarial. Una de las más claras, simples y concretas, es la que plantea el experto peruano Ben Schneider en su libro Outsourcing como “la delegación total o parcial de un proceso interno a un especialista
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